Privacy Policy

Effective Date: July 22, 2026

THS Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our services.

By using this website, you agree to the practices described in this Privacy Policy.


Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Practice or Company Name
  • Email Address
  • Phone Number
  • Business Information
  • Any information you include when contacting us or requesting a quote

We may also automatically collect certain technical information such as:

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Date and Time of Visit
  • Referral Website
  • Website Usage Statistics

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and quote requests
  • Provide information about our services
  • Improve our website and customer experience
  • Communicate regarding projects and consultations
  • Maintain website security
  • Analyze website performance and visitor behaviour
  • Comply with legal obligations

We only collect information necessary to provide our services effectively.


Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember visitor preferences
  • Improve website performance
  • Measure website traffic
  • Understand how visitors interact with our website

You may disable cookies through your browser settings; however, some features of the website may not function properly.


Analytics

We may use website analytics tools to understand how visitors use our website. These tools may collect anonymous information such as:

  • Pages viewed
  • Time spent on the website
  • Browser type
  • Device type
  • Geographic region
  • Referral sources

This information helps us improve our website and services.


Contact Forms

When you submit information through one of our contact forms, quote requests, or other online forms, the information you provide is used solely to respond to your request or provide our professional services.

We do not sell your personal information to third parties.


Email Communications

If you contact us by email or provide your email address, we may use it to:

  • Respond to your inquiry
  • Provide requested information
  • Communicate regarding current or future projects
  • Send service-related updates

You may request that we stop contacting you at any time.


Third-Party Services

Our website may contain links to third-party websites or integrate services provided by trusted partners.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.


Information Sharing

THS Group does not sell, rent, or trade personal information.

We may share information only when necessary:

  • With trusted service providers assisting in operating our business
  • When required by law
  • To protect our legal rights
  • During a business transaction such as a merger or acquisition

Any third parties receiving information are expected to protect it appropriately.


Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.


Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services
  • Maintain business records
  • Meet legal and regulatory obligations
  • Resolve disputes

When information is no longer required, it is securely deleted or destroyed where appropriate.


Your Privacy Rights

Subject to applicable Canadian privacy laws, you may request to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your personal information where permitted by law
  • Withdraw consent for certain communications
  • Ask questions regarding how your information is used

To make a privacy-related request, please contact us using the information below.


Children’s Privacy

Our website is intended for business professionals and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.


Changes to This Privacy Policy

THS Group may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page along with the revised effective date.


Contact Us

If you have questions regarding this Privacy Policy or wish to request access to your personal information, please contact us:

THS Group

Unit 10, 136 Winges Road
Woodbridge, ON, L4L 6C4

Phone: (647) 779-2246

Email: help@thsgroup.ca